1. All Sales Are Final

Clarity Labs USA sells research-grade compounds that require strict handling, storage, and chain-of-custody protocols. Because we cannot verify product integrity once an order leaves our facility, we do not accept returns, exchanges, or issue refunds for any reason. Every purchase is considered final at the time of checkout.

We encourage all customers to carefully review product details, sizes, and quantities before completing their order.

2. Quality You Can Trust

Every product we sell is backed by independent third-party lab testing with a Certificate of Analysis (COA) available on each product page. We take pride in delivering exactly what we promise — verified purity, accurate labeling, and secure packaging on every order.

If you have concerns about a product you received, you are welcome to reach out to our team. While we do not offer refunds or returns, we value your feedback and will address any legitimate quality concerns on a case-by-case basis.

3. Order Accuracy

Please double-check the following before placing your order:

• Correct compound and size selected
• Accurate shipping address
• Desired quantity

Once an order is placed and payment is processed, it cannot be modified or cancelled. Orders are typically prepared and shipped promptly, and we are unable to intercept packages once they are in transit.

4. Shipping Responsibility

Risk of loss and title for all items pass to the buyer upon delivery to the shipping carrier. Clarity Labs USA is not responsible for packages that are lost, stolen, or damaged by the carrier after shipment.

We recommend using a secure delivery location and tracking your package using the tracking number provided in your shipping confirmation email.